Customer Service
Return Policy:
If you are not totally satisfied with our products you
can return them within 2 weeks of delivery, freight pre-paid and undamaged, in the
original shipping container for a full refund.
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Terms and Conditions:
By making a purchase from Gardenbridges.com, you are agreeing to our terms and conditions. Please read our terms and conditions in full prior to making a purchase.
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Warranty:
The wood itself comes with a limited lifetime guaranty from the wood protection company. You can read more about the wood we use at http://www.osmosewood.com/micropro/ We back our products for life against manufacturer defects. If any component of your bridge ever fails due to a manufacturer error we’ll replace it free of charge.
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Bridge Delivery:
The freight company will notify and set up a delivery
time for your bridge. You will be notified if the driver
requires assistance on the delivery. Some minor "scuffing" to the crate is to be expected. Fully examine the crate for punctures or serious damage. If the crate was damaged in transit refuse delivery and contact us.
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Privacy Pledge:
We keep your personal information strictly confidential.
We will not sell, trade, or rent your personal information
to any third parties. Whether placing an order or just
e-mailing us; all personal information provided will
be kept confidential.
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Dealer Information:
For dealer or trade information please call us toll
free at 1-866-690-9273 or email us and one of our representatives will contact you.
Easy assembly and shipping direct to your customer or
job site!
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